Today @ Colorado State has been replaced by SOURCE. This site exists as an archive of Today @ Colorado State stories between January 1, 2009 and September 8, 2014.
February 5, 2014
The Computing Systems unit that is part of Development and Advancement Information Systems is known for responding to requests in an efficient, timely, thoughtful, and patient manner.
Led by kylan Marsh, the unit provides the technical platform for all Advancement efforts.
This unit fields all questions and requests with diligence and speed.
For example, whenever there is a help desk request for troubleshooting or new software, the support staff quickly responds and most requests are fulfilled within hours.
The team is also responsible for much larger needs. For example, if a user requests a new function in the system, the team thoroughly considers the necessity and viability of the request and responds accordingly.
Because of this, the university’s donor/alumni tracking system, CDIStiller, is a user-friendly, CSU-centric system– even for the most technologically-timid users.
The Computing Systems unit not only handles requests for programming/development, they also fully manage a diverse range of systems and help with the analytical aspects of University Advancement.
From helping with document imaging to creating complex reports, this unit truly supports every aspect of advancement.
“I consider myself very fortunate to work closely with a unit that is diligent and patient," said nominator Shay Galto, a colleague in DAIS.
"The Advancement division is truly fortunate to have such hard-working, sharp minds striving to resolve complex technical issues for them.
"These professionals are incredibly intelligent, but also wonderfully easy to communicate and associate with. They ‘serve amongst the (computer) servers’ that allow development efforts to grow in benefit of our whole University."
During the academic year, the CSU Employee Appreciation Board honors outstanding units, such as the Computing Systems unit of DAIS, with a social gathering and CSU giveaways. The CSUEAB also has monthly drawings to reward individual faculty and staff for their important contributions to the University.
If you would like to nominate a group, entity, or unit for this recognition, please visit www.csueab.colostate.edu.