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Working at CSU

Office of the Ombuds and Employee Assistance Program available to help with personal, work issues

December 16, 2009

The Office of the Ombuds and Employee Assistance Program, or EAP, is committed to helping employees through free, confidential counseling and consultation for personal or workplace issues.

Office of the Ombuds
An independent resource for workplace problem resolution

The Office of the Ombuds is open to all university faculty, administrative professionals, state classified employees and all other employees of CSU who seek confidential assistance in resolving issues related to the workplace.

The Ombuds works to ensure all members of the university community are treated equitably and fairly in the process of assisting with informal conflict resolution, explaining university policies and procedures, advising individuals about formal options, and serving as a neutral facilitator between people.

The Office of the Ombuds works to resolve issues at the lowest level. It is:

  1. Neutral: Doesn’t advocate for either side in a conflict
  2. Confidential: Doesn’t disclose who has used the service or what issues are discussed
  3. Independent: Doesn’t report on individual cases or issues. Aggregate data is reported to the VP of Administrative Operations

For additional information, contact Lanai Greenhalgh, director, at (970) 491-1527, Lanai.Greenhalgh@ColoState.edu or visit the website at www.ombudsandeap.colostate.edu.

Employee Assistance Program
Free, confidential counseling and other helpful resources

The Employee Assistance Program, or EAP, provides employees and members of their households up to six free counseling sessions with licensed therapists in the community for help with personal issues such as stress, anxiety or depression, grief issues, substance abuse, and relationship conflicts.

Through ComPsych’s Guidance Resources, employees and their loved ones can receive confidential help 24 hours a day, 365 days a year by calling (800) 497-9133.

Other services include financial planning services, legal advice and an array of self-help resources available online at guidanceresources.com. First-time users must create a login and password using the agency ID, “CSUEAP.”

For additional information, contact Lanai Greenhalgh, director, at (970) 491-1527, Lanai.Greenhalgh@ColoState.edu or visit the website at www.ombudsandeap.colostate.edu.


Contact: Ellen Audley
E-mail: Ellen.Audley@ColoState.EDU
Phone: (970) 491-1376