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Working at CSU

Listening and constructive feedback Oct. 8

October 1, 2010

The Office of Training and Organizational Development is offering a workshop for employees on how to actively receive and clarify what colleagues are trying to communicate.

Friday, Oct. 8
8 a.m.-noon
Johnson Hall Classroom, Room 129
Instructor: Dr. Russell Sanders
Register

Using and modeling constructive listening and feedback skills is an essential ingredient to successful relationships. This workshop teaches how to actively receive and clarify what employees and co-workers are trying to communicate and share.

Participants learn: 

  • The multiple functions of listening and feedback and why both are important
  • The definitions of listening and feedback; their purpose, and the difference between constructive and destructive information sharing
  • The steps in hearing, and clarifying information
  • How to draw out what the person is really trying to say
  • How to say what you really mean so people can hear you
  • How to participate in a focused conversation
  • Practice receiving, clarifying and improving how you listen and give feedback 

Find us at 129 Johnson Hall


Contact: Ellen Audley
E-mail: Ellen.Audley@colostate.edu
Phone: (970) 491-1376