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Announcements

CSU unveils portal that gives families, parents, more access to student information

September 19, 2011

Colorado State University has developed a new online tool, called the FAMweb portal, which allows family members and trusted individuals, designated by each student, online access to specific student educational records.

StudentThe system became available to students to enroll trusted individuals on September 19 through RAMweb.

FAMweb was developed to provide families with easier and more online access to student information. The new system:

-          Helps share information with trusted individuals about a student’s class schedule

-          Shows families grades from the last completed term and the student’s unofficial transcript

-          Allows students to grant access and withdraw access as the keepers of their educational records

Students can choose to provide online access to one or all of the following through a menu option:

      - Their student eBilling statements (FAMweb will be the new access point for parents to log-in for eBilling after September 19.)

      - Their class schedule for the semester in session

      - Their unofficial transcript to date

      - Their grades from the last completed term

FAMweb does not include individual grades on assignments. It will include a final grade in a class after the semester grade submission deadline which is usually three business days after finals week.

FAMweb is not meant to be a tool for families to call individual faculty members or advisors with questions. Students still need to take the initiative to have conversations with their instructors. 

Once a student graduates, transfers from or leaves CSU and the student RAMweb and EID accounts expire, FAMweb access will no longer be available online to anyone who was previously given FAMweb permission. Access to student records through other options can be granted by the former student by contacting the Registrar’s office. In addition, access to records of current students can be granted by the student through options other than FAMweb by contacting the Registrar’s office.

Important information regarding access to student records and FERPA

The person registered for FAMweb will only have access to information through the FAMweb online portal. This is the only change in university protocol made to how student information is shared; there is no change to the process or requirements for employees sharing information about a student with someone verbally or through other means. As an employee, you must still adhere to FERPA laws and cannot share information about a student, even if the person asking you for information has FAMweb access. FAMweb does not change FERPA rules. In general, a signed paper release on file is still legally required to speak to a parent or anyone about his or her student. For more information about FERPA or sharing information about a student with anyone but that student, please call the Office of General Counsel at 970-491-6270 or the Registrar’s Office at 970-491-4860.

 

Important Information for Students about FAMweb

As a student, you have the option to grant FAMweb online access to trusted individuals through your RAMweb account.  You can share access with more than one individual.

Students can sign up family members or trusted individuals for FAMweb online access through an option on RAMweb by clicking on the link “Manage Access to My Records (FAMweb).” FAMweb online access includes information that is protected under FERPA, the Family Educational Rights and Privacy Act, so it is important that you understand that you are exercising your legal right to provide access to certain student records when you provide online access.

You have the control - and the right and responsibility -- to choose to provide FAMweb online access. The university, due to FERPA student privacy laws, cannot provide FAMweb online access to an individual for you. It also is a student’s responsibility to withdraw online access if he or she no longer wishes to provide it to an individual.

For more information for students about FAMweb, students can visit http://registrar.colostate.edu/students/famwebfaq.aspx.

How FAMweb impacts eBilling

eBilling account access will be converted to FAMweb access on Sept. 19. Anyone who currently has eBilling will need to re-enroll in FAMweb. Converted eBilling customers will need to select the “Create Your Account” link on the CSU FAMweb login page on their first login.  Once they have completed creating an account and entering their verification code, they can log into "FAMweb – My Student."

Information about FAMweb for CSU Employees

Only students can grant FAMweb online access to trusted individuals through their RAMweb account. The university cannot provide access. It also is the student’s responsibility to withdraw access if he or she no longer wish to provide it to an individual. Students may choose to withdraw access of any individual at any time.

The person registered for FAMweb will only have access to information through the FAMweb online portal. This is the only change in university protocol made to how student information is shared; there is no change to the process or requirements for employees sharing information about a student with someone verbally or through other means. As an employee, you must still adhere to FERPA laws and cannot share information about a student, even if the person asking you for information has FAMweb access.

 

A Parent, Family Member or Trusted Individual? Here’s what you need to know about FAMweb

FAMweb provides online access to certain student records to trusted individuals of a student’s choice for a time period of the student’s choosing. Access is granted through RAMweb, the student information portal.  Access to the online portal can only be granted by the student; the university cannot provide access.

At this time, access to information will only be available through the FAMweb online portal.

The university cannot provide FAMweb online access to an individual for a student. It also is the student’s responsibility to withdraw access if he or she no longer wish to provide it to an individual. Students may choose to withdraw access of any individual at any time.

Families should have a conversation with their students about what they will have access to, how families will know if access has changed, and other issues. The university cannot provide or change online access on behalf of a student, parent or family member.

FAMweb is not meant to be a tool for families to call individual faculty members with questions. Students still need to take the initiative to have tough conversations with their faculty members; in general, employees, by law, cannot talk about a student to parents or family members. 

For more information about FAMweb, parents can visit http://www.parentsandfamily.colostate.edu/famweb.

 

 

 

 

 

 


Contact: Dell Rae Moellenberg
E-mail: dellrae.moellenberg@colostate.edu
Phone: (970) 491-6009