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July 11, 2014
Anyone can benefit from conflict resolution training, and this program teaches fundamentals that can be applied in a variety of everyday situations often accompanied by tension, stress, and confrontation.
The Colorado State University School of Social Work recently renamed its online Mediation Certificate of Completion because the curriculum actually covers much more than just the formal mediation process. It is now known as.the Conflict Resolution and Mediation Certificate of Completion.
“Many of the foundational skills and principles offered in our courses are applicable to the world of conflict resolution, formal and informal,” said Nancy Banman, assistant professor in the School of Social Work, part of the College of Health and Human Sciences. “Clear communication – being able to separate the issue at heart from the position a party takes, being able to communicate one’s own story, and being able to listen empathetically to the stories of others – all these skills are necessary in a broad array of conflict resolution contexts from small to large systems, not just a formal mediation process.
“Additionally, students and alumni of our courses have indicated that they aren’t just facilitating formal mediation processes with the skills and knowledge they learn," she continued. "Rather, they are using the skills and knowledge to resolve any variety of conflicts at home, work and in the community. What the courses offer is not limited just to mediation, but is applicable to helping resolve almost any type of conflict.”
Conflict resolution and mediation training can be applied to many situations. Anyone can benefit from conflict resolution training, and this program teaches fundamentals that can be applied in a variety of everyday situations often accompanied by tension, stress and confrontation, for example:
The online conflict resolution and mediation training uses a strengths-based approach that teaches students how to focus on clients’ strengths rather than deficits, and how those strengths can be used to move toward a resolution. The challenging, practice-based curriculum focuses on this facilitative process throughout the program.
In covering conflict resolution as a whole, students will complete the program with a better understanding of:
To learn more about the Conflict Resolution and Mediation Certificate program, please visit www.online.colostate.edu/certificates/conflict-resolution-mediation/ or contact Siobhan Venman at CSU OnlinePlus with specific questions, (970) 492-4715.
CSU OnlinePlus is a division of the Office of Engagement, which strengthens CSU’s ability to achieve excellence in the areas of teaching and learning, retention and graduation, admissions and access, and engagement and service and assists communities through engagement, scientific discovery, and regional research.
For more information about OnlinePlus, visit www.online.colostate.edu or call (970) 491-5288.
Contact: Amy Jo Miller