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Working at CSU

Are you avoiding a difficult conversation?

September 20, 2010

Are you weary of avoiding difficult conversations and resigning yourself to living day-to-day with stressful situations? The class, 'Tools for talking when topics are tough,' will help you communicate through challenging issues with employees, supervisors, colleagues, teammates, friends, or family members.

New tools for communicating

Do you find yourself avoiding a conversation you need to have because it’s difficult, you’re not sure how to approach it, and you’re worried about the outcome?

This free class offered by Training and Organizational Development will give you tools for discussing a wide range of difficult issues with employees who work for you, your own supervisor, colleagues, teammates, friends, or family members. 

When topics are tough

On Wednesday, Sept. 29 from 8 a.m. to noon in Johnson Hall, Room 129, CSU's Training and Organizational Development will present “Essential Conversations.” The class is open to all CSU employees.

Class description

Effective communicators are often those who can get things done and at the same time build strong relationships. They encourage the free flow of information even in the toughest situations.

Learn how to communicate effectively in crucial conversations -- the ones that matter most -- the ones that affect results and relationships. Learn how to spot problems early, how to notice the process of the conversation, how to avoid the common problems that occur when opinions vary and the stakes and emotions are high. This course will give you tools for discussing a wide range of difficult issues with employees who work for you, your own supervisor, colleagues, teammates, friends or family members.

This class is free, and pre-registration is required.

  • Register (Select “Register for Classes” link near the top of the page)

Our instructor is Lorie A. Smith, Training and Organizational Development.

About Training and Organization Development

Training and Organizational Development provides free training for CSU faculty and staff. Training includes classes offered to explore and improve:

  • Communication
  • Leadership
  • Supervisory skills
  • Personal effectiveness

We also provide:

  • Building proctor development training
  • Travel system training
  • Support of CSU financial systems trainings
  • University Employee Orientation (UEO)

If you’d like to join the Training and Organizational Development listserv or have other questions, please contact Ellen at (970) 491-1376 or Ellen.Audley@ColoState.EDU.


Contact: Ellen Audley
E-mail: Ellen.Audley@ColoState.EDU
Phone: (970) 491-1376