Today @ Colorado State has been replaced by SOURCE. This site exists as an archive of Today @ Colorado State stories between January 1, 2009 and September 8, 2014.

Working at CSU

Listening and constructive feedback Oct. 8

October 1, 2010

The Office of Training and Organizational Development is offering a workshop for employees on how to actively receive and clarify what colleagues are trying to communicate.

Friday, Oct. 8
8 a.m.-noon
Johnson Hall Classroom, Room 129
Instructor: Dr. Russell Sanders

Using and modeling constructive listening and feedback skills is an essential ingredient to successful relationships. This workshop teaches how to actively receive and clarify what employees and co-workers are trying to communicate and share.

Participants learn: 

  • The multiple functions of listening and feedback and why both are important
  • The definitions of listening and feedback; their purpose, and the difference between constructive and destructive information sharing
  • The steps in hearing, and clarifying information
  • How to draw out what the person is really trying to say
  • How to say what you really mean so people can hear you
  • How to participate in a focused conversation
  • Practice receiving, clarifying and improving how you listen and give feedback 

Find us at 129 Johnson Hall

Contact: Ellen Audley
Phone: (970) 491-1376