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Working at CSU

Tools for talking when topics are tough Aug. 10

July 19, 2010

Learn how to communicate effectively during crucial workplace conversations. Pre-register online for this Training and Organizational Development workshop scheduled for 8 a.m.-noon, Tuesday, Aug. 10.

Essential Conversations: Tools for Talking When Topics are Tough
Tuesday, Aug.10
8 a..m. - Noon
Johnson Hall Room 129
Instructor: Lorie A. Smith

Effective leaders are often those who can get things done and at the same time build strong relationships. These leaders know how to encourage the free flow of information even in the toughest situations.

Learn how to communicate effectively in crucial conversations -- the ones that matter most -- the ones that affect results and relationships.

Learn how to:

  • Spot problems early
  • Notice the process of the conversation
  • Avoid the common problems that occur when opinions vary and the stakes and emotions are high

This Training and Organizational Development course will give you tools for discussing a wide range of difficult issues with employees who work for you, your own supervisor, colleagues, and teammates.

Contact: Ellen Audley
Phone: (970) 491-1376