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Awards / Honors

Housing Services makes campus feel like home

November 20, 2009

With one of the largest classes of incoming freshman entering CSU, Housing Services has a lot on their hands during the 2009-2010 academic year. The Housing and Dining Services area's responsibilities include 12 residence halls, multiple dining facilities, over 900 apartments, and several administrative facilities.

As Allison DeWaele, Operations Management office manager explains, Operations Management is part of Student Affairs and an extension of the Department of Housing and Dining Services.

With 152 state classified employees and 107 student employees, they are responsible for all the maintenance and custodial aspects of Residence Hall and University Apartment areas. The overall goal is to provide a “home-like”, clean and safe living environment for residents and guests.

Comforts of home for students

Operations Management takes great pride in providing comfort for CSU students, comfort that is needed to succeed in their collegiate experiences. Built in the 1960’s each and every residence hall is unique and has a story behind it. With that said, the older halls present the Operations Management team with challenges and opportunities as oppose to the new halls that were recently completed in 2009. Regardless of the age and condition of the halls, the goal still remains constant: to ensure that the students are safe and secure.

Apart from the classic university dorms are small communities made up of apartment complexes on and around the CSU campus. The apartments range in size from the 72 apartment, 2 building complex of Lory Apartments to the 430 apartment complex of University Village. Each student choosing to live in one of these apartments is also a priority for Operations Management as they help students settle in and make them feel at home.

Working with these apartment complexes presents the staff with unique opportunities as sixty percent of apartment residents represent over 80 countries, encompassing a variety of different languages. Although at times it is hard to communicate and pin point the needs of international students the staff loves the diversity, experiences and interactions.

Yet another area of responsibility for Allison and her team are the maintenance of the dining centers. There are six total dining centers and each attracts a mix of customers from the students to staff to guests along with the kitchen staff that prepares the meals. Operations Management does a wonderful job of keeping everything working properly in the CSU dining centers.

Apart from the basic three duties, Operations Management also handles some odd jobs here and there that most of us don’t realize. Operations Management depends on 3,923 named suppliers to provide the goods and services that help make everything possible. So they have to stay ahead of the game in ordering and storing things such as light bulbs, toilet paper, electrical components, stoves, locks and other such items. They also take care of all the furniture that can be found in the residence halls and apartments. Lastly, they store conference tables, refrigerators, podiums, wall dividers, equipment carts and things that will aid and cater to their customers’ needs. 

Housing Services receives recognition by CSUAB

The CSU Activities Board honored CSU’s Operations Management and Housing Services team at an ice cream social earlier this fall before the mad move-in rush began. The recognition served as a thank you for all the hard work they deliver to make our students feel at home.

Allison notes on the excellence of her team, “Operations Management is a great place to work and we are fortunate to have a dedicated and talented team of professionals providing support on a daily basis to Housing and Dining Services.”

The CSUAB President Patsy Harlan comments, “The great employees who make up the housing services team are forever dedicated to making our students feel safe and at home during their time here at CSU. We are proud to honor them for their commitment to giving the student population an outstanding and supportive campus experience.”

Contact: Katie Boeder
Phone: (970) 491-0993