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New EAP benefit helps employees manage everyday concerns of home, work and family

August 8, 2011

Need assistance planning a vacation, finding child care or purchasing a car? What about obtaining information on writing a will or caring for an elderly parent?

FamilySource helps employees

The Employee Assistance Program at CSU (EAP) is offering a new benefit called FamilySource to help employees work out some of the more complex and time-consuming issues in their lives.

FamilySource is a no-cost addition to ComPsych’s GuidanceResources, an employee benefit program that also provides counseling, financial planning services, and legal advice as well as a comprehensive website to provide guidance and resources on topics ranging from parenting a teenager to planning for emergencies.

How it works

When you call ComPsych’s GuidanceResources with a concern about a life or family issue, a guidance consultant will talk to you about your specific situation and connect you to a resource specialist who will begin to research alternative solutions to your questions. Within a few business days, you’ll have a full report of practical information and affordable alternatives that can be delivered to you via e-mail, fax or second-day air.

“Because everyone’s needs and circumstances are unique, ComPsych takes the time to ensure we identify and understand the unique situation and concerns of every employee or family member who accesses FamilySource,” said Carolyn Hawking, ComPsych representative.

24/7 resource

Employees and their family members can access this and other EAP resources 24 hours a day, 7 days at week by calling 800-497-9133 or logging in to (first-time users create a login ID and password. When prompted, use agency ID “CSUEAP”).

“I’m pleased to be able to offer this additional benefit to employees at CSU,” said Lanai Greenhalgh, director, Office of the Ombuds and Employee Assistance Program. “Anything we can do to help employees address difficult situations or obtain assistance with pressing issues will make a difference in these difficult times."

Contact: Lanai Greenhalgh, Director, Office of the Ombuds and EAP
Phone: (970) 491-1527