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Working at CSU

Workshops provide new insights for employees

July 27, 2009

Training and Organizational Development wraps up its summer offerings with free classes for CSU faculty and staff. Pre-registration is required. To register, please visit: and select the “Register for Workshops” link near the top of the page. Classes are offered in Room 129, Johnson Hall.

Listening and Constructive Feedback, Wednesday, Aug. 5, 8 a.m.-noon

Using and modeling constructive listening and feedback skills is an essential ingredient to successful relationships. This module teaches how to actively receive and clarify what employees and coworkers are trying to communicate and share.

Participants learn:

• The multiple functions of listening and feedback and why both are important;
• The definitions of listening and feedback; their purpose, and the difference between constructive and destructive information sharing;
• The steps in hearing, and clarifying information;
• How to draw out what the person is really trying to say;
• How to say what you really mean so people can hear you;
• How to participate in a focused conversation;
• Practice receiving, clarifying and improving how you listen and give feedback.

Facilitation Skills, Thursday, Aug. 6, 8 a.m.-noon

Whether you are in a formal leadership role or have been asked to lead a committee or coordinate a project team, good facilitation skills will help you be more successful. In this introductory workshop you will learn how to design and facilitate meetings to achieve maximum involvement as well as results. In this workshop you will assess your current facilitation skills and learn how to:

• Apply adult learning theory to facilitation
• Use a variety of tools to warm up and energize a group, clarify problems, and track commitments
• Handle problem group members
• Use the skills of observing, listening and questioning to keep a group on task
• Evaluate a group’s progress

Building Resiliency, Tuesday, Aug. 4, 10 a.m.-noon

Resiliency is the ability to thrive, adapt, mature and increase competence despite risk and adversity. This training is designed to help participants discover personal and professional attributes that promote healthy adjustment to change, encourage effective coping, reduce stress and help balance the day-to-day pressures of work and life.

Managing Personal Stress, Tuesday, Aug. 11, 2-4 p.m.

Reduce and manage your personal stress with these approaches:
• Demystifying stress (making stressors less stressful)
• Stress reduction strategies
• Building personal resiliency

Training and Organizational Development’s class schedules and descriptions for the Fall 2009 sessions will be announced in early September. If you’d like to join the Training and Organizational Development listserv, or have other questions, please contact Ellen Audley at 491-1376 or Ellen.Audley@ColoState.EDU.

Our Event Calendar is available online through: Training includes: CSU Business Applications, Building Proctor Development, University New Employee Orientation (UNEO), and classes offered to explore and improve communication, leadership, supervisory skills, and personal effectiveness.

Contact: Ellen Audley
E-mail: Ellen.Audley@ColoState.EDU
Phone: (970) 491-1376